Contact Information
Got a question or feedback? We’d love to be in touch. Here are the best ways to get in contact with our team:
The best way to reach us is by email, especially after normal business hours. We monitor our email at all times of the day and will try to respond within 1 business day.
Phone
We maintain phone communication for our active customers. Your order information includes information on how to text or call us during regular business hours. For all other inquiries, please contact us via email or Messenger.
Order Issue?
For any order issues, reach out to us at support@uplightrentals.com. Any urgent order issues should be resolved via phone or email. You can cancel rentals directly through your account on the “Rentals” tab.
Last Minute Rentals
If your event date is in the next two weeks, we’ll work with you to accommodate a quick rental. We require a manual approval process to check our current levels of inventory. Fill out this form to submit a request, and we’ll be in touch within 12 hours.
Rentals beyond two weeks are able to be rented on any product page and contain current availability.